This is an exciting opportunity for a budding sales professional with great opportunities for development and career progression.
A quick look at the role
The Graduate Business Development Manager works closely with the local depot, regional management team and Head of Sales, to source and implement high quality hazardous waste business wins, driving a significant impact on local depot revenues and profitability.
We are working with a leading plastics distributor based in North-West Birmingham, seeking an Internal sales executive to join their team on a full time permanent basis.
This role would suit an ambitious, hard-working individual looking to join a driven and focussed sales team.
Assisting our customers, with their orders, which range from large industrial companies to small exhibitors which an array of plastic products.
Provide leadership and direction to the Group RCA Team, continuing to develop the RCA programme / structure whilst horizon scanning on upcoming key regulatory change and expectations.
General
The key purpose of this role is to lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing.
Ensuring that the framework and processes are in place to conduct effective root cause analysis to identify trends and common themes, escalating concerns and ensure corrective action plans are established and delivered in support of increasing on the spot resolution, reducing complaint volumes, upheld and FoS referrals / overturned decisions.