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Permanent contract 25 days annual leave bank holidays Bonus Scheme Points system Pension Contribution 6% Registered Manager (CQC) Rochdale, Greater Manchester Working Hours: 37 hours per week, 5 days per week over 7 days (weekends can be kept to a minimum) Flexibility required to work on a rota basis, covering days, nights and weekends (again, negotiable dependant on individual circumstance) Rate of Pay: £34,500 - £37,000 per annum DOE An exciting opportunity has arisen for an experienced Registered Manager, to join one of our well established clients based in the Rochdale, Greater Manchester area. The aim is to provide service that achieves positive outcomes for service users and families/carers facilitating maximum independence, dignity, choice and control, through person centred planning and support and making sure the environment is tailored as much as possible to each individual's needs. Your duties as a Registered Manager will include, but not be limited to: As Registered Manager for CQC, to maintain an up to date, in-depth and practical understanding of existing and pending legislation, relevant policies and standards in order to contribute fully on the strategic direction of the service. To ensure timely submission of reports and notifications to CQC and to be responsible for the completion and oversight of relevant records and audits to comply with regulations. To ensure that service users have their needs met and the service meets the standards set in the Statement of Purpose; safeguarding service users and ensuring the provision of high standards of care practice and the achievement of defined quality standards for service delivery. To be responsible for the development and maintenance of care planning systems and systems for case recording in accordance with regulatory requirements; responding to complaints and investigating as appropriate. To provide a capable environment for people with learning and physical disabilities through developing the physical environment and the skills of the staff team and strengthening the links with multidisciplinary community teams. Provide necessary information, instruction, supervision and guidance to all staff in respect of implementing organisation's policies and procedures. To identify and meet the learning and development needs of staff through internal and external training delivery and maintain a record of learning and development activities and outcomes; whilst taking responsibility for identifying and meeting own training needs and professional development. To be responsible for ensuring that the unit, all equipment and appliances is effectively maintained in accordance with compliance and health and safety requirements. To lead communication and partnership working with other professional agencies, local community and voluntary groups so that service users and families/carers are helped to access a diverse range of opportunities and that the service is supported to deliver excellent standards of care. To be responsible for managing, monitoring and controlling the budget in providing services that demonstrates value for money. To manage, monitor and develop service performance by producing service and individual work plans, setting targets monitoring and appraising team and individual performance; ensuring that HR procedures relating to recruitment and selection, performance management, sickness absence, capability and discipline are adhered to. To develop robust and effective administrative systems relating to the daily running of the service and maintenance of financial records. This also includes systems to support performance management information, concerning service delivery and performance compliance and building maintenance. To establish and maintain a competent, motivated and confident staff team and provide leadership, managerial direction, guidance and support to staff, promoting equality and inclusion across all service provision and employment though policy initiatives, personal example, open commitment, clear action and direction. To function as the on-call manager to support the unit out of hours, on a rota basis. Any other duties appropriate to the grade and post. Registered Manager require the below: Full drivers license, with the use of a vehicle is desirable. Enhanced DBS is essential Level 5 Diploma in Leadership in Health & Social Care, or equivalent A minimum of 2 years management experience in a social care setting that supports people with learning/physical disabilities. Ability to deal effectively with emergencies and cope under pressure. Ability to recognise and develop opportunities for the service and the people using it, along with managing the team and performance of others. Working knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the CQC guidance 'Essential Standards of Quality and Safety', along with knowledge of relevant policies and procedures. Work practice which promotes equality and diversity Willingness to work flexibly including weekends, evening and bank holidays.
Closing date: 03-05-2024 Customer Team Leader Location: Co-op Station Road, Parbold, WN8 7NU Pay: £13.32 per hour Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op in a new store opening soon in Parbold, Wigan. We have a variety of permanent, part time and full time roles available and would be happy to discuss your availability at interview. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test. #newstore