We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
Posted by Xact Placements Limited • £26K/yr to £30K/yr
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based in Kent?
You will be responsible for the maintenance of all IT Hardware and Services across the School, as well as well as supporting the school in improving the standard of their ICT provisions.
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.