We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
Posted by Randstad Technologies • £35K/yr to £40K/yr
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
Posted by Pulse IT Recruitment Ltd • £28K/yr to £45K/yr
As an IT Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.
Our Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness.
You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.
Customer Support and Services Graduate Programme 2025
Working pattern
The team operates a flexible working model allowing you to work at home where it is possible, however the nature of the job we will often require you to be onsite to access specific facilities and resources.
Security clearance
British Citizen or a Dual UK national with British citizenship.
Posted by Academia the Technology Group • £30K/yr to £35K/yr
General
This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment.
About the role
As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Manager.
This is the ideal role if you are looking to join a successful and growing organisation that can offer you long term career development within a well-established and growing technical team.