As a Service Desk Engineer, you will play a crucial role in providing technical support to our client's internal team.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
As a Service Desk Engineer, you will play a crucial role in providing technical support to our client's internal team.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices.
Respond to incoming service desk calls, emails, and tickets in a timely and professional manner.
General
As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.
As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions
Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team.
They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation.
You will play a crucial role in providing IT support to users.
General
I am currently recruiting for an IT Service Desk Technician who is looking to join a dynamic and growing company with offices here in Edinburgh and around the UK.
Our client is an Independent UK law firm with expertise in areas such as transport, energy, food and farming, real estate and infrastructure.