As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
We are looking for candidate who is experienced in supporting people with complex needs, learning disabilities, autistic spectrum and behaviour.
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This role is home based.
There will be a potential for the role to be made permanent or extended.
Join our client's dynamic and ambitious team as a Key Account Support!
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If you are looking for a challenging and rewarding opportunity, this is the perfect role for you!
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Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £32K/yr
General
We are looking for someone with knowledge of Office365, Windows, Active Directory and ITIL to join a team supporting internal customers as first point of contact.
The role will be to provide 1 st and 2 nd line support of issues coming in from telephone, e-mal, walk-ins across all company departments.
Required Skills and Experience
Provide 1st line support via telephone, ITSM tools, Email and walk-ins for all IT, Network, Telephony, Remote Access & desktops.