We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish.
As the Service Delivery Manager, you'll be the main point of contact for all incidents, ensuring transparency and accountability from vendors and third-party partners.
Are you ready to take ownership of a critical service delivery function within a forward-thinking digital environment?
Join our team as a Service Delivery Manager and play a pivotal role in delivering exceptional service to high-profile customers using our Managed Service platform.
This position is perfect for someone who thrives in a fast-paced environment, possesses excellent process management skills, and has a proactive approach to customer service.
Service Delivery Manager
Location: Northampton (Hybrid Working - 3 days in office, 2 days remote after 3 month probation).
Our client is seeking a talented and experienced Delivery Manager to join its agile development team.
The successful candidate will play a key role in guiding the team to efficiently deliver high-quality software products and platforms.
This role requires strong leadership in agile methodologies, excellent problem-solving skills, and the ability to collaborate cross-functionally with various teams.
Sanderson are working very closely with a large UK retailer to support the recruitment of a Delivery Manager within a data workstream to reduce waste and increase sales.
6 months initial with potential extensions.
This role will be largely remote with occasional travel to office in Holburn.