My client is looking for a Collections Agent who will be responsible for making and receiving telephone calls from businesses and individuals to recover outstanding debts.
Handling difficult conversations in a sensitive and professional manner with customers over the telephone.
The successful candidate will be working shifts between 8am to 8pm - Monday to Friday, in an open plan, contact centre environment achieving personal and team targets.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.
Working shifts between 8am to 8pm Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts.
Company Description
As part of our client's ambitious growth plans, they are looking to strengthen their team based in offices just north of Sheffield City Centre.
We are recruiting for a Leading UK insurance provider, who are looking for customer service professionals with a minimum of 12 months customer service & complaints experience (in one role, within the last 3 years) to join their busy customer service department on a REMOTE full time, permanent contract.
Please note you will not be contacted any further if your experience does not match the set criteria above.