Liaison With: Customers, Council Officers and Councillors, Landlords, DWP, Enforcement Agents, External Collection Agencies, Other Local Authorities, Customer Representatives, Community & Voluntary Organisations, and Stakeholders.
Purpose of the Job
To effectively manage and recover sundry debtor invoice balances, ensuring efficient and appropriate debt recovery procedures are followed.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
Our client is seeking an experienced and skilled Council Tax and Recovery Officer to join their busy Council Tax Team for a 6-month placement, with the potential for extension.
You will work closely with the community to ensure accurate billing, resolve complex issues, and recover outstanding debts, all while maintaining high standards of customer service.
This role is critical in ensuring the efficient administration, billing, and recovery of Council Tax liabilities within the district.
Posted by Adjusting Appointments Limited • £35K/yr to £50K/yr
Working from a home base you will be responsible for proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k, throughout the South West region.
You will have to establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified time-frames.
Your portfolio of work will consist of a mixture of employers' liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
We have a great opportunity for someone who is looking to use their excellent customer service skills in a growing friendly local business who really value and reward their employees!
Do you have office experience looking to work locally or have you gained customer service experience in hospitality or retail and looking to move into an office?
The Company: A family owned, local agricultural company with a rich history that has gone from strength to strength with over 90 employees to become a key player in the industry serving a large list of loyal customers within the South West, with further plans to expand.