The working rota for this duty office executive role includes 12-hour shifts over 24 hours on a 4-on-4-off rota basis.
We are recruiting a Duty Office Executive to provide operational 24/7 support, 365 days a year, to our Global Travel Counsellors by monitoring Worldwide events, FCO advice, and alerts from other Trade Partners.
You will also proactively run reports to identify any bookings affected and communicate updates to our Travel Counsellors while offering support to Travel Counsellors for any in-resort issues or emergencies.