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Our client is a growing business a market leader within the packaging industry, they are agile, customer-centric and fast-paced. The working environment includes: Modern office setting Company perks Supportive, friendly team Ongoing training and development opportunities They have an opportunity for a Customer Services Administrator the role will be responsible for processing all customer orders and requests; checking production requirements, ensuring artwork and formulas are correct. Update customers with lead times and keep informed throughout the process. Key tasks: Oversee day to day running of customer requests and emails Quoting and support in the completion of customers RFQs/tenders Check orders, ensuring a high level of accuracy against quote/previous orders Raise Corrective Action Reports for both customer issues and internal errors and investigate to completion - Customer relations and wider account management Liaise with production on capacity, lead times etc General administrative and reception duties (as required) Essential: Proficient use of Microsoft Office, Word & Excel Strong administrative experience with great attention to detail The ability to multi-task and prioritise A positive approach to customer service with a good telephone manner Experience in preparing accurate and timely technical documentation Experience of generating quotes A technical aptitude and the ability to develop an understanding of technical information Strong interpersonal skills Benefits: Competitive salary Regular Company events Company pension Cycle to work scheme Employee discount Free parking On-site parking Private medical insurance Referral programme Store discounts Loyalty bonus Monday to Friday office working - 9.00am - 5.00pm Office based role Please apply today for immediate consideration to or me me on for further information on this exciting opportunity.
We are looking for a hard-working Accounts Assistant, with a keen eye for detail, to join a global manufacturing firm's finance department, and perform a varied role. Hours: Monday to Friday, 8:30am-5:00pm Flexibility on starting and finishing times Benefits: 25 days of holiday (plus Bank Holidays) Company pension Sick pay, increasing with years of service Bonus scheme Cycle-to-work scheme Employee Assistance Programme Long service awards Duties: Carry out the finance functions of purchase ledgers and credit control Processing supplier invoices, and sending out service code invoices for approval Setting up and verifying of new supplier accounts, and dealing with supplier queries Processing of expense claims Credit card reconciliations and posting of statements Month end activities to include the purchase ledger and producing month end reports Daily posting of cash receipts, and invoicing to customers Follow up with customers for overdue payments, and raising concerns over accumulated debt Check new customer account set-ups and add credit limits Running credit reports General admin duties Answering phones, dealing with visitors, incoming post Ordering of stationary and ad hoc orders Analysis/project work Requirements and Qualifications: At least 1 year of experience in a finance role Accounting qualifications, preferred but not necessary