This role will be responsible for maintaining the UK CRM system - hygiene, performance and upgrades.
To train and promote it's use effectively across the UK teams, with activities including (but not limited to) training, issue resolution, working with Group CRM team on strategic projects and delivering continuous improvement to the local UK users.
We are working with a extremely well-known, European leading organisation on the lookout for a CRM Administrator to join their team in Warwick on a 15 month FTC.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
You will work closely alongside CRM brand team and CRM Centre of excellence team to design, develop, and maintain the emails that make up our full suite, including promotional, life-cycle, and transactional communications.
We're looking for someone who's excitement to design beautiful, user-focused emails is matched by their excitement to hand-code their designs in custom HTML/CSS that is fully responsive across devices and renders across email clients,.
This person is highly collaborative and enjoys assisting with projects in addition to owning their own.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Join Our Dynamic Team & Propel Your Career to New Heights!
Our client is seeking an exceptional Partner Support Administrator to become a pivotal part of their vibrant team, working hand-in-hand with Senior Leadership, Line Managers, and colleagues to elevate operations and ensure impeccable compliance and efficiency.
Are you passionate about providing unparalleled administrative support and thrive in a fast-paced environment?
Closing Date: 1st JuneLocation: NottinghamContract: Permanent, Full-timeRecruitment Partner: Frankie McCallister-LyasAbout the role:Welcome to the Boots PR team a dynamic and exciting team at the centre of the Boots business.
Our Corporate PR Manager is instrumental in building and protecting the Boots brand, ensuring that we continue to cement our position as the leading health and beauty retailer in the UK.
About the role
Reporting to the Head of External Communications, the position involves the development and activation of PR strategies and campaigns designed to engage media and key stakeholders in Boots strategic agenda.