Posted by Interpersonnel UK Ltd • £30K/yr to £33K/yr
My client is currently seeking an experienced account support professional to join the sales support team whom monitor worldwide customers within the food retails markets on a full time, Permanent Basis
Full Time / Permanent; Hybrid working opportunities
My international client supplies its continuously growing markets around the world with high quality frozen vegetables, herbs, and fruit with 4000 employees and 17 production sites in 8 countries.
Within this position you will have the responsibility of ensuring high standards of customer service are delivered from your team and ensure KPI's are met.
To lead, manage and develop the Customer Service function and a mix of an office and remote-based Account Management team to achieve & grow in line with the strategy whilst providing high quality service to all specified members and transactional customers.
£50K - £57K additional benefits
Responsibilities
Direct line management and motivation of the Customer Service and Account Management teams to meet engagement and key business targets.
I am working with a global leader in household brands who specialise in Health and Wellness and Haircare industry who are recruiting for a Brand Lead to account manage the Amazon account.
Day-to-day of the role of the account manager
Develop and implement the strategy and plan for the category-specific portfolio.
Work closely with the Sales and Brand Leads to develop specific medium/long-term brand strategies on Amazon, including commercials, exclusive assortment, and channel strategy.