My client is looking to recruit a junior project manager whose day-to-day role will involve acting as first line for all customer contact and updating details of the contact via the internal CRM system within agreed SLA's.
Outbound calling is vital to this role, to keep the customer updated with queries that can range from a fault, invoicing, and contract queries.
The role will also involve the management and coordination of workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience possible.
This role would suit a bright and motivated individual that has had previous experience within a Customer Services or Client Services role and has strong CRM system skills and is used to working in a busy environment.
A great opportunity has arisen for a Customer Service Admin to join an established and growing leader in their industry based in High Wycombe.
Working hours are Monday to Friday 09:00 - 17:00 with half hour unpaid lunch.
Global laboratory water company that supports the development and manufacturing of water purification systems for use in laboratories, healthcare, and diagnostic markets and is currently looking for a data-driven individual to join their team as a digital marketing manager.
You will have over 1 year experience with HubSpot and Salesforce as well as being data-driven with experience with Google Analytics.
This is a Hybrid position with the opportunity to work from home 2 days a week.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.