The role of Customer Excellence Manager is a blended role developed to improve our marketing engagement with existing, lapsed, and new customers; improve internal processes in the delivery of services to existing clients and provide functional support to our internal teams.
Inspire People help customers accelerate their digital transformation with Advisory, Talent and Project services.
Customers include the Bank of England, Department for Business & Trade, DVLA and HM Land Registry.
As an Account Manager at Ideal Response, you will be responsible for managing relationships with our current customers and driving revenue growth within our existing client base.
About Us
With a commitment to excellence and innovation, we help clients recover from emergencies such as Fire, Flood, Oil/Chemical spills, etc... As we continue to expand our operations, we are seeking a dynamic and results-driven Sales Account Manager to join our team in Maidstone.
Ideal Response is a leading provider of Damage Restoration and Specialist Hygiene services in the UK.
As an Account Manager you'll be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost effective way.
Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)
The Company we're recruiting for ensure they inspire, challenge and put their heart and soul into their customers and each other.
Due to growth and exciting expansion plans our client is looking to add a Social Media Manager to their team, working with the existing department to provide a high level of social media management and campaign creation to a range of luxury clients, maintaining a 'hands-on' approach whilst also putting together strategies and campaigns for clients.
Our client, a leading and fast-growing Digital Marketing Agency who are leaders within their field is seeking a Social Media Manager to join them on a full-time, permanent basis.
The ideal candidate will have strong social media experience, as well as experience managing an array of clients and the social media strategy for businesses.
Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.
Our client, a well-known and established charitable organisation in Ashford is looking for a Contact Centre Manager to join the team Monday-Friday 9am-5pm plus an on-call rota.
Do you hold an ILM Level 3 or equivalent management qualification.
Do you hold a minimum Level 4 professional qualification in career guidance.
£40,000 negotiable Bonus scheme and great benefits
CCR are supporting one of long-term partnered clients based in Southeast London who are experiencing a tremendous growth within their sector with no signs of slowing down.
They are a dynamic exciting, subscription-based company with a fantastic national customer base who are constantly expanding.