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CRM Manager Liverpool up to £50k Basic Global Take on the role of CRM Manager and dive into the world of global expansion and innovative loyalty schemes that our retail partner offers. You may be a Senior CRM Executive looking to take a step up into a manager role, or you may be in a similar role looking to join a brand making waves in the market. Furthermore you will be working with some of the industries most respected leaders, an incredible team to be a part of. You will work closely with the Head of E-commerce and take full ownership over this space. The CRM Manager will manage the companies' customer marketing communications, through email campaigns, flows, SMS, referral and loyalty and be an integral part of the Marketing team. Day to day in the position of CRM Manager, you will be responsible for: Management of the global CRM strategy across email and SMS Optimise customer lifetime value, boost acquisition and enhance retention Continuously optimise and improve segmentation through analysing performance data and campaign results Identify ways to improve email campaigns through A/B testing and flow/automation performance Create and execute highly engaging and personalised email campaigns Collaborate with product, trading and marketing teams on the planning and execution of new product launches Own the launch of the customer loyalty scheme To be considered for the position of CRM Manager based in Liverpool, you will offer the following: Minimum 2 experience in CRM marketing Experience with CRM platforms Experience working in a retail ecommerce environment and familiar with Shopify or other ecommerce platforms A good understanding of Digital Marketing channels Copywriting and content creation skills with excellent attention to detail The ability to analyse and understand data, pick out trends and subsequent recommendations with proficiency in Excel and Google Analytics Strong work ethic A natural communicator. A team player. A lover of health, fitness and outdoor adventure! A fantastic opportunity and the start of a great journey, please apply now! BBBH29637 NOTE - All emails from will be sent from the following domain @ zacharydaniels.co.uk & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Fanatical about fashion and crazy about CRM? Become the CRM Manager for a major, international, award-winning retailer in Manchester and receive excellent benefits including an annual bonus and discounts on the latest fashion! Our client is one of the fastest growing fashion empires to ever grace British soil and as they continue to grow and develop their internationally recognised brand, they are looking to hire fresh talent in the form of a highly experienced, driven and creative CRM Manager. This company has been pushing boundaries for years by offering consumers cutting-edge fashion at an affordable price, therefore, the CRM Manager will be in charge of enhancing the overall shopping experience for their loyal army of fashionistas! The CRM Manager will be responsible for developing both the CRM and acquisition strategies for various platforms including SMS, direct mail and email. They will also be liaising with senior management and other teams in order to boost the profile of CRM within the organisation. The role will involve developing engaging and personal campaigns that drive customer retention in order to achieve the business' commercial objectives! This is an amazing opportunity to join an ever-changing, dynamic brand! The Key Responsibilities of the CRM Manager: Responsible for managing all aspects of each campaign including segmentation and re-engagement programs Support and manage other team members effectively whilst liaising with third-part agencies Collect strategic insights and use the information to form highly successful CRM strategies Identify key customer moments when CRM strategies should be executed by analysing current customer behaviours Work closely with the data team in order to produce and implement international mailing plans Categorise target groups for campaign initiatives and develop global testing plans which will determine the optimal combination for activity Support in briefing creative copy and concepts to the company's creative team for design Pro-actively support the Head of CRM in job-related training for all members of the department The Perfect Candidate: Experience of working within a retail environment would be desirable Sound knowledge of the campaign management tools would also be advantageous Fantastic communication, leadership and organisational skills are fundamental to the role Strong analytical skills and the ability to deliver high-quality in a highly-pressured environment Proven experience in customer management, strategy and execution along with competent knowledge of databases, email platforms and data-rental A passionate, creative and driven individual who has a genuine passion for fashion! Job not for you? Recommend someone now for £250 Cashback, Click here! If this sounds like it'd be up your street and you'd like to know more, hit apply and we'll get in touch ASAP. Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.