We're looking for an experienced CRM Executive to join a leading Tour Operator for a 12-month fixed-term maternity cover.
The successful candidate will work closely with the CRM Manager and Head of Marketing, taking over key responsibilities and ensuring a smooth transition during the maternity leave period.
This is an exciting opportunity to join our client and play a key role during this period.
At Citation, we're not just another company; we're a force to be reckoned with in the world of Health and Safety, HR, Employment Law, and ISO Services.
We don't believe in micro-management - we believe in empowerment, support, and innovation.
Recruit4staff are proud to be representing their client, a leading Holiday Company in their search for an Customer Service Executive to work based in the offices in Chester.
For the successful Customer Service Executive our client is offering
Salary up to £23,000 per annum.
Monday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.30pm.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.