Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market.
As a Temporary Customer Service Advisor you will be handling incoming calls from a customer base and ensuring they receive a professional and friendly customer experience.
This role will be in their Warrington office.
The organisation is a well-respected entity in the not-for-profit industry.
We are seeking an outstanding Customer Care Representative to support our client's team based in Warrington.
Working to KPI's and service budgets, the role will be supporting the requirements of internal and external customers, processing and maintaining accurate maintenance records onto the ERP system, whilst providing administrative support to the UK Fleet of Engineers, including planning & dispatching engineers to jobs where required.
This is a fast-paced role critical to the UK Service Team's success, it requires excellence in customer care, strong relationship building, accuracy, attention to detail and the ability to prioritise workload.