This role will offer you huge career growth prospects - ideal if you are looking to develop your CRM experience further and explore how to use 1st party data in paid media channels to drive an impact on growth.
As the Loyalty Marketing Manager you will join one of the best known and admired brands in the world to help with their post purchase experience, across Europe.
Responsibilities
You will help with the delivery of customer life cycle marketing communications to drive customer satisfaction, retention and upgrades across the European markets - creating, adapting and delivering campaigns for mobile and consumer electronic customers, improving customer retention, and optimising lifetime value.
This role will offer you huge career growth prospects - ideal if you are looking to develop your CRM experience further and explore how to use 1st party data in paid media channels to drive an impact on growth.
As the Loyalty Marketing Manager you will join one of the best known and admired brands in the world to help with their post purchase experience, across Europe.
Responsibilities
You will help with the delivery of customer life cycle marketing communications to drive customer satisfaction, retention and upgrades across the European markets - creating, adapting and delivering campaigns for mobile and consumer electronic customers, improving customer retention, and optimising lifetime value.
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Role Overview: My client is seeking a meticulous and analytical Bonus & Commissions Analyst to join their dynamic team on a rolling contract basis.
If you thrive in a fast-paced environment and have a keen eye for detail, I want to hear from you.
This role is pivotal in ensuring the accuracy and integrity of their bonus and commission calculations, providing critical support to the sales and finance departments.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reports to: Associate Manager - Customer Fulfilment Northern and Central EU
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Order Management
To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.
Working across the CFM team and Sales to ensure our quarterly commercial planning process runs efficiently and effectively!
Why join our team?
Commercial Finance FP&A Team sits under the Finance ops supporting the Commercial Finance Team and wider Sales/Controlling teams across many day-to-day operations including commercial planning, planning, and forecasting.