CCP are delighted to be supporting an expanding independent organisation with the appointment of a Real Time Analyst on a full-time basis.
You will play a crucial role as part the Resourcing Planning team, monitoring service levels and site performance within the omni channel contact centre.
You will be responsible for maximising performance and efficiency, demonstrating initiative and strong decision-making skills.
Join Our Team as a Lead Business Analyst in Liverpool!
Our client, a leading financial services company based in Liverpool, is seeking an experienced and motivated individual to join their team as the Lead Business Analyst.
This permanent role offers the opportunity to work within the Insurance sector while utilising your IT background.
Thorough understanding of business change processes and transformation.
General
Over the last 2 years my client has initiated a large change programme that covers process, people and technology to support natural growth however this role focusses on growth through acquisitions.