We seek a full-time application specialist consultant for CRM system implementation and maintenance projects, specifically on Microsoft Dynamics 365.
A skilled CRM Specialist with strong MS Dynamics 365 experience is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire, on a full-time, hybrid/remote basis.
The position will sit within our technology projects team alongside other application specialists and our project managers.
This position involves collaborating with cross-functional teams to analyse market trends, evaluate business performance, and identify opportunities for optimisation and growth.
The Commercial Analyst plays a crucial role in supporting our commercial operations by providing insightful analysis, financial modelling, and strategic recommendations.
You will also develop analytical tools to assist the business in surveying potential sites, ensuring we are making sound decisions on where to invest our capital.
Collaborate with the sales team to acquire customer and market insights to assist in executing all professional rate renegotiations
Ensure all rate renegotiations are aligned to segment standards and tracked regularly
Execute all rate renegotiations by adjusting pricing to optimise revenue with the aim to exceed minimum profitability and key KPIs set out in the top level strategy and service line objectives
Join our team as a Performance and Planning Analyst, where you'll drive impactful data analysis to demonstrate return on investment (ROI), refine reporting tools, and collaborate with client service teams.
General
You'll need amazing excel skills, this role would be great for someone looking to kick start their career as a commercial business analyst.
In this role you'll ensure governance, data compliance, and accessibility while thriving in a collaborative environment