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We are seeking an adaptable and confident Administrative Assistant to provide comprehensive support to our Credit Control department. This role involves a variety of responsibilities including credit control, addressing credit queries, cash collection, invoice preparation and verification, reception duties, and hospitality for visitors. Responsibilities: Compile customer documentation, verifying credit account status, and dispatching works instructions to the factory and confirmations to customers via email. Handle photocopying of works instructions, emailing, and filing accordingly. Review and verify transport invoices. Prepare monthly scrap invoices. Print manuals as required. Manage stationery requisitions. Provide hospitality services including tea/coffee preparation (occasional food prep when Credit Controller is unavailable). Assist with overflow telephone calls during Receptionist's busy periods. Support the Credit Controller/Secretary during peak workloads. Cover and assist the Credit Controller in processing orders, conducting credit checks, preparing invoices, maintaining stoppage of goods and Debtors List, cash collection, and credit note preparation. Provide reception coverage during holidays, absences, and lunch breaks, including invoice preparation, CMR follow-ups, and general administrative tasks. Undertake any other duties as needed. Requirements: Prior experience in an Accounts office with a focus on credit control. Excellent verbal and written communication skills. Proficiency in Microsoft Outlook, Excel, and preferably Sage (Sage 200). Confident in interacting with individuals both face-to-face and over the phone. Strong numerical skills. Positive "can-do" attitude with a proactive approach. Ability to work well within a team. Hours: 7:30am Mon - Thurs 7:30am - 1pm Fri
Are you seeking a new role in Administration? Do you have excellent organisational skills and a passion for delivering great customer service? Juice is delighted to be supporting a prominent property management company based in Bath, with their search for a Credit Control Administrator to join their friendly and busy team. We are open to experience for this role; it could suit someone coming from hospitality, retail, customer service, and administration roles. Key is someone who can work well under pressure, and manage expectations whilst providing excellent customer service. This is a fantastic role for someone to gain administration and customer service experience in a commercial setting. DAY TO DAY: Ensuring rent is paid and collected on time as well as chasing arrears. Checking unallocated accounts to ensure payments have been allocated. Ensuring rent accounts are correct. Managing and negotiating payment plans, to ensure rental arrears are kept to a minimum. Liaising with third parties to ensure the arrears process is managed. Collecting and managing data and documentation. Dealing with customer queries, and complaints and offering timely and effective resolutions. Identifying rent account anomalies to present to your manager. WHAT WE'D LOVE TO SEE: Good attention to detail, and strong communication skills, both written and verbal. Excellent organisation and time-management skills, with the ability to prioritise workload. IT literate and proficient use of Microsoft packages. Be determined and enthusiastic. Somone whob is solution-focused with an adaptable approach to work. This role will require a flexible and personable approach, whilst having the ability to manage expectations and resolve issues effectively. Therefore, the ability to build and maintain relationships is essential. IN RETURN: 22 days annual leave, increases by 1 a year and caps at 30. Onsite parking. Cycle-to-work scheme. Gym membership. Monday-Friday hours, no weekends. Casual work attire. App discounts on High-street names. Opportunity for hybrid working after training. Salary increase after probation. If this sounds like the role for you, then please click apply now.
As a Finance Administrator, you'll play a pivotal role in providing comprehensive administrative support to the Credit Control department. Your responsibilities will span various tasks including credit control, managing credit queries, cash chasing, invoice processing, reception duties, and hospitality for visitors. Responsibilities: Manage customer documentation, including credit account status checks and sending works instructions to the factory and confirmations to customers via email. Handle photocopying, emailing, and filing of works instructions to the factory. Verify and process transport invoices. Prepare monthly scrap invoices. Print manuals as needed. Coordinate stationery requisitions. Assist with overflow telephone calls during peak times when the Receptionist is occupied. Support the Credit Controller/Secretary during busy periods. Cover and assist the Credit Controller in processing orders, conducting credit checks, preparing invoices, and maintaining stoppage of goods and Debtors List. This includes cash chasing and credit note preparation. Provide reception coverage during holidays, absences, and lunch breaks. Tasks include invoice preparation, CMR chasing, and general administrative duties. Perform any other duties as required by the team. Requirements: Previous experience in an accounts office, particularly in credit control, is essential. Strong communication skills, both verbal and written. Proficiency in Outlook, Excel, and preferably Sage 200. Confident in engaging with people, both face to face and over the phone. High level of numeracy. Positive "can do" attitude. Ability to work effectively within a team environment.