Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
1 in 3 Saturdays 09:00 17:30.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
1 in 3 Saturdays 09:00 17:30.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £26K/yr
As a Customer Service Claims Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house.
The First Notification of Loss department is a fast paced and energetic department where no two days are the same and customer service is key.
We are looking for people with excellent customer service, response, and resolution skills, who will treat our customer fairly with empathy and respect.
Posted by Acorn insurance & Financial Services LTD • £45K/yr to £60K/yr
On these exciting projects you will have the chance to own the redesigning landings, purchase flows and launching new insurance products on both app and web, allowing you to show your passion and leave your mark through your work.
Working as the Product Designer you will be part of exciting projects which includes new products and features, which will help us retain and add value to our customers.
Acorn are looking for a passionate Product designer to join us in a period of exciting growth and help us transform customer journeys and improve conversion and retention.
Posted by Acorn insurance & Financial Services LTD • £24K/yr
Acorn Insurance are looking for Property Damage motor Insurance Handler who will be trained and developed to effectively manage a portfolio of motor Insurance claims.
As part of your ongoing training, you will be provided with the right skills in commercial decision making to ensure indemnity spend is minimised to correctly manage a third-party claim following a road traffic collision.
Through full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
A salary between £30,000 - £32,000 depending on experience.
The Role
Due to continued growth, we are looking for an experienced Account Handler to become a vital part of our Liverpool team who are dedicated to providing professional advice and exceptional service to all clients.
General
Extensive training on our specific systems and processes will be given, but the ideal candidate will have 3-5 years of experience in an Account Handler role.
Posted by Acorn insurance & Financial Services LTD • £2K/yr
As a Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account.
You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges.
You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures.