OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Variable Shift Rota
The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
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