The job purpose is to answer inbound telephone calls from residential tenants, reporting repairs and estate related matters; to plan, instruct and administer property compliance servicing, certification and remedial works for residential, commercial and agricultural properties for Savills Rural & Projects Division.
We have an exciting opportunity for an experienced Customer Service Advisor to join The Hub Property Services team.
This job will also include other property management administrative duties.
As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.
We are currently recruiting on behalf of our client for Registered Nurses (RGN, RMN or RNLD) Occupational Therapists, Physiotherapists or Paramedics in Peterborough who are looking for a change in direction and to use their skills and knowledge in a different way, as a Functional Assessor.
We're looking for people with the compassion and experience to understand claimants' health conditions/disabilities and how they impact their lives.
And we need people who can balance that with good computer skills, impartiality and strong time management.