Your background in producing and managing technical content within a software environment has equipped you with the skills to translate complex information into accessible guides and articles.
You are an experienced Technical Author with a passion for creating clear, user-friendly documentation that enhances the customer experience.
Ensuring all housing administration duties and postal service requirements in respect of incoming and external mail are processed correctly in-accordance with service level agreements, you'll work as part of the Customer Experience Administration Team to ensure all Team goals and SLA's are met.
Here at Stonewater, we are on the lookout for a Customer Experience Administration Assistant to undertake a wide range of administrative tasks to support the Customer Experience Team and deliver the highest levels of quantitative and qualitative performance to its customers.
This is a hybrid role based at our office in Whetstone on the outskirts of Leicester, within the postroom, and at home on a rota basis.