Posted by Hays Specialist Recruitment Limited • £350/day
Southend-on-Sea City Council is a Unitary Local Authority, providing vital services to meet the needs of the local community.
Your new company
They employ around 800 staff who work alongside local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend.
Posted by Hays Specialist Recruitment Limited • £68K/yr to £75K/yr
Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community.
Your new organisation
We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.
This role involves delivering exceptional service while managing a range of housing inquiries.
We are seeking a proactive and customer-focused individual to join our housing team as the first point of contact.
Key Responsibilities
Customer Service: Provide a high standard of service at the housing reception, assisting customers with form completion, correspondence, and inquiries related to maintenance, repairs, rent arrears, homelessness, and housing advice.