Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
Specific responsibilities include the management of Reception, meeting rooms, general housekeeping standards, facilities management oversight and workplace health & safety/business continuity coordination.
This role requires an organised Facilities Co-ordinator who can handle administrative duties efficiently, while providing support to a dynamic team in the not-for-profit sector.
The ideal candidate will possess a positive attitude, excellent interpersonal skills and a strong commitment to teamwork.
Ackerman Pierce are looking to recruit a Service Manager - Looked after Childrens Team within the Social Care industry in Havering.
The Service Manager vacancy within Havering will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.
Responsibilities include
Manage and oversee staff to ensure effective delivery of services to children, young people, and their families.
We are looking for an experienced candidate who will carry out the following duties:
To be responsible for the day-to-day operation/management of a Children's Home.
To ensure the highest standards of emotional, social and physical care, promoting best outcomes for young people through research, development and partnership.