Our client, a large independent service company have an urgent requirement for a permanent Service Desk Controller to join their busy team in Ilford.
Reporting to the supervisor, you will manage the engineer's workload and ensure that the customers are receiving the appropriate assistance.
This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers.
Posted by Walker Dendle Financial Recruitment • £35K/yr to £40K/yr
The Role
As a Credit Controller, you will play a crucial role in managing the financial health of our company by ensuring timely payments from clients.
You will be responsible for monitoring outstanding debts, communicating with clients to facilitate payment, and implementing strategies to minimise bad debt risk.
Attention to detail, strong communication skills, and a firm grasp of financial principles are essential for success in this role.