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Credit Specialist RES Nexties work hard, play hard and repeat Nexties give their best, keeping an eye on how you're performing and smashing our goals. We don't just want to succeed, we also help each other to succeed. We celebrate our successes, giving each other and big team shoutouts. Our weekly socials are great fun. Our flexible hybrid working approach means we split our working week between home and your dedicated hub, typically 2-3 days a week in the hub. We call them hubs instead of offices - at E.ON Next we're a family and our hubs create that much needed physical space to work together, learn from each other and collaborate on some of those great ideas. Want to hear more? As a Credit Specialist in our Credit Operations family, you'll have the most rewarding job - working with our residential customers who have complex problems and wowing them with your service. You will be talking to our customers by phone and email about their debt so you'll need to be resilient, empathetic and be able to consider different perspectives when making your decisions. You'll be empowered to provide affordable solutions for our customers to help reduce their debt and collect payment. Becoming an expert in collections, you'll deal with everything from billing to metering in your goal to achieve a positive outcome for the customer and the payment of their bill.. A Nextie in our Credit Operation, you'll be thinking on your feet using your initiative to make decisions. You'll own a portfolio of our customer's debt, and will use the skills and knowledge you've learned to make commercial decisions for the benefit of our customers and our business. Here at E.ON Next we care about each other and our business, so sitting comfortably isn't our thing. We treat each other with respect, give open and honest feedback to help us grow. We embrace our differences, come up with creative ideas and solutions to help us consistently improve the company and our customer experience. We invest in our Nexties because we know our people are the reason for our success. This is why our Employer Value Proposition makes us an employer of choice for great people looking to make climate action feel good. Are we tempting you? What we need from you.... A passion for delivering an exceptional customer experience Excited to solve complex problems, collect payment, and reduce debt Resilient with an ability to navigate challenging conversations Empathetic, able to put yourself in our customer's shoes Able to understand different perspectives when making decisions Good English skills both written and verbal A committed team player Ability to think on your feet in a fast-paced environment Drive to identify and implement change What you'll receive from us 26 days holiday plus bank holidays AND a guarantee of your birthday off We invest in our Nexties by providing a comprehensive training programme which runs for 8 weeks from the point you join us. Your development doesn't stop here, and by developing further knowledge and specialisms you're able to grow both your career and your salary. Access to a variety of market leading flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers, health and wellbeing options, plus many more A generous pension scheme Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Weekly socials where we get together as a family to wind down Trust - you're responsible for your customer experiences and your own development Ownership and accountability- - you and your team will decide how you manage your time, because we know you'll care about each other, our customers, business and planet The essentials Salary of £24,195.60 per annum Location Nottingham - Trinity & Leicester - Granite house Working environment: Flexible hybrid working - expected in the office 2-3 days a week For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider Minimum of 30 hours a week. We will not be accepting less than 30 hours for this role. E.ON do not believe this role will be sponsorable under the UKVI points-based system. We're committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, variable start and finishing times.
The Company: An exciting opportunity for an Ecommerce Content Creator to join an established supplier of clothing who have seen growth in online marketplaces. They are expanding their online presence and launching brand new B2C websites. This is a key role in the business & the company are looking for the right person to join them. The ideal candidate needs to be creative, to make the social media posts, and analytical to review results. You will be working within a busy office-based environment The Role: Build a strong voice for the website. Responsible for managing the brands social media platforms. Creating various content & driving brand awareness, whilst maximising sales. Reviewing results to ensure opportunities are not missed. Creating reports to present results to team members. Marketing new products/updates/promotions to customers. Promoting products via social media channels including Instagram amongst others. Liaising with customers regarding any issues. Driving traffic to the website using effective marketing campaigns & influencers to drive sales. Monitoring all sales channels to ensure that they are operating effectively. Making changes to the product pricing, descriptions and imagery to increase sales Other duties as required. Skills Required: Have a minimum of 1 year experience working within Ecommerce / Social Media. Adobe Photoshop knowledge also required for retouching images. Good written and verbal communication is important in order to write quality posts. Experience with Google analytics. Have an eye for detail and be driven and dynamic. Computer skills - Photoshop, Canva, Illustrator, Mailchimp & Klavio (preferred). By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency . We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.