Pinpoint Resourcing are partnering a vibrant and exciting large commercial property company in sourcing Centre Coordinators to work as front of house at their various sites across London.
It is an exciting and varied role and would suit someone who is very personable and organised
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
The reason for this arising is to provide additional resource support to the CRM strategy and campaign planning team whilst the company looks to make a permanent appointment.
It's therefore reasonable to assume there's the potential for this role to also go permanent, should the role holder be open to considering the transition.
But it's worth noting, should that happen, there will be an in-office requirement associated with the permanent engagement.
We are looking for a CRM Growth Executive with a passion for data to join our marketing team.
Working closely with the growth marketing manager and marketing director, you will be instrumental in helping to formulate VML Enterprise Solutions' growth strategy by providing data and insights.
General
CRM Growth Executive needed to join our team, here at VML Enterprise Solutions.