Posted by Clear Choice Recruitment • £24K/yr to £28K/yr
We are currently looking for experienced, customer service executives from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.
Our market leading client based in South Wales are looking for an experienced programme Manager who can help them implement a new cutting edge, cloud based omni-channel contact centre.
This will be coming in at the early stages of the project and involve RFI / RFP activities, implementation and business readiness.
The successful candidate will be able to demonstrate strong skills, experience and knowledge around:
The post holder will assist in delivering a reception service, responding to routine student enquiries, and become a skilled user of our internal student records system.
The Progress Coach's role is to support students within the ISC, both online and face-to-face.
The post holder will be responsible for the delivery of services and processes enabling the site to consistently provide excellent student experience: This will require excellent people skills and a good level of administrative ability.