We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
Benefits: Competitive Salary, Pension Scheme, Discretionary Bonus (based on individual and company performance), Life Cover (4x basic salary), 22 days holiday (increases with each year of service up to limit of 25 days), Perkbox, Dental Scheme, Volunteering days, Cycle to Work Scheme etc.
The Company: Bamboo is an award-winning fintech - new in design and spirit but at the same time a mature consumer finance business.
Our client is looking for an experienced customer service advisor to join their busy team.
If you are available immediately and have previous customer service experience in a contact center/helpdesk or office-based customer service environment then this could be the role for you.
In this role you will be
Providing a front-line service for any enquiries from customers via telephone, email or face to face and seeing the process through from start to finish with each query/complaint or enquiry.
As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
The role will be working for a company who have a commitment to promoting independence and well-being, their skilled and experienced team provide round-the-clock assistance offering personalised support, designed empathetically to meet customer's individual needs and to help them live their best lives possible.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers.
The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce products and services.
In this role you will drive the highest ROI possible for their products and services to their medium value-based customers.