Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
Hours per week: Monday to Friday - 08:30 - 17:00 - 37.5 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Service Care Solutions - Housing • £13.99/hr
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.
I am recruiting for a well-established organisation in Colne who are seeking 2 temporary to permanent B2B Contact Centre Advisors to start ASAP.
Contract length: Temporary for 3 months - potentially a permanent role at the end
Initially working on a 3 month contract, this role will go permanent if the candidates performance and attitude are satisfactory and in-line with company expectations.