You will play a crucial role as part the Resourcing Planning team, monitoring service levels and site performance within the omni channel contact centre.
You will be responsible for maximising performance and efficiency, demonstrating initiative and strong decision-making skills.
CCP are delighted to be supporting an expanding independent organisation with the appointment of a Real Time Analyst on a full-time basis.
My client is looking for an experienced and quality driven Customer Service & Export Team Leader to oversee their internal Customer Service team.
Working in a fast paced environment you will manage an intimate team tasked with handling and resolving incoming enquiries, producing quotes, processing orders, arranging shipping and dealing with distributors.
Customer Service & Export Team Leader
Hours - Monday to Friday (during core business hours).
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
With over 6000 employees, it supports 37 million people in 120 countries.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
Posted by Riverside Group • £42,849.51/yr to £47,195.80/yr
Working Pattern
Monday to Friday.
General
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.