The Client prides themselves on putting their people and their customers at the forefront of what they do.
Our client is a well-established Business Process Outsourcer, providing a variety of services to their clients, who are some of the UK's leading brands.
The role is located in Preston, however, we also have sites in Manchester, Belfast, South Africa and India.
To lead a team of employees to provide domestic service to the contract, managing teams employed to ensure efficient and effective service provision in line with agreed service specifications.
About The Role
Monitor and report on the quality of the domestic services within the contract, to include innovation in service delivery.
We are now looking for a Team leader (team manager) to oversee the running of the sales support team daily.
My client is in the engineering sector and are heading for 100 years of trading, they have a friendly office culture and they consistently progress their staff through the team structures.
People grow and stay with the business and enjoy a good career.
The Engineering Team Leader is responsible for improving the operational performance by safe and costeffective supervision of the engineering team on shift.
They currently have an exciting opportunity for a talented Engineering Team Leader to join them.
My client is a long established, market leading organisation who are continuing to grow.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.