Are you ready to embark on a journey where every call is an opportunity to make a difference?
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills is required to join a well-established housing association based in Ealing, West London.
We have a fantastic new job opportunity for a Customer Service Advisor / Income Officer with experience of delivering a customer orientated service, good working knowledge of Microsoft Office, including Word, Excel and Outlook and excellent communication skills.
Experience of debt recovery and/or credit control and knowledge of welfare and housing benefits would be desirable but are not essential.
Our client is seeking a Complaints Investigator to join their team.
The successful candidate will be responsible for investigating and resolving all stages of complaints in a fair and impartial manner.
Key Responsibilities
Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
Additional annual leave days awarded on length of service Company pension contribution Life insurance (3 x salary) Employee Assistance Programme (EAP) including 24/7 support helpline Interest-free Season Ticket Loans Additional maternity pay and leave Additional paternity pay Additional sick pay available after probation period passed
Somebody goes missing in the UK every 90 seconds.
Benefits: Missing People is 14th on the Sunday Times "100 Best Not-for-profit Organisations to Work for" List 2019 and offers the below benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment.
A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products.
This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!).
Our client are looking for a Complaints Administrator to assist in the effective and timely coordination, management and monitoring of all complaints, Housing Ombudsman and Elected Representative cases requiring investigation and response.