Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
Premier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey.
You should have an excellent telephone manner along with strong verbal and written communication skills.
This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
We are currently working with an established and highly passionate business in Guildford who are on the hunt for an enthusiastic Customer Service Advisor to join the friendly team.
£25,000 plus 24 days holiday BH, Pension, private healthcare, Hybrid working, discount on staff products, supportive team culture & SO MUCH MORE!!
Working as part of our friendly and supportive Customer Services team, you will be handling inbound calls from residents, businesses and visitors resolving as many as possible at first point of contact.
About the role
Duties also include handling enquiries received via email and through our online forms, occasional face to face duties at our reception and other administrative tasks as required.