We are currently recruiting for a Contact Centre Advisor in Essex.
As a Contact Centre Advisor, you'll be the primary point of contact for residents regarding repairs and property maintenance, providing advice and information through various channels to ensure first-time resolution.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
We are working alongside a leading property management company based in the West End of London and they are seeking an additional customer services advisor for their busy and friendly team.
The successful individual will be responsible for providing the first point of contact to all customers assisting them with a variety of queries.
This is a hybrid working role which will require you to attend the office two days per week.
Posted by Service Care Solutions - Housing • £13.99/hr
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.
As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.