The Customer Service Advisor will be pivotal in providing top-tier assistance and support.
Our client is a well-established industry based in Eastbourne and are looking to grow their customer service team and take on a customer service advisor.
This role involves handling customer queries, providing information about products and services, and ensuring customer satisfaction.
HRGO Recruitment are looking for a Customer Services and Dispatch Agent.
The role holder will be expected to provide 1st line support, information and updates to our customers, managers, internal departments, and any other relevant stake holders, whilst going the extra mile to present all customers with a world class customer service experience.
This role reports to the UK Operations Services Manager within the Group Operations Team.
A talented Customer Service professional is being sought by my client to provide first line support to its clients and engineers.
This is a fantastic hybrid opportunity for a highly organised and committed Customer Service person to account manage projects including scheduling jobs, organising accommodation for field engineers and keeping customers up to date on projects.
The role will include
Providing first class 1st line support, information and updates to customers, managers, and internal departments.