Posted by Eclectic Recruitment • £28K/yr to £30K/yr
General
Our client based in Cambridge are looking for a personable, Customer Service Advisor to join their business on a full time basis, initially as a maternity cover FTC.
The role will be mainly worked from home.
Main duties will include
Assisting customers with problem solving solutions.
An opportunity has arisen with our client, for two Customer Service Advisor's to join their Adult Social Care Enquiry Team on a temporary basis.
The post involves delivering an enhanced customer experience to people accessing Adult Social Care, that promotes wellbeing to local people in their local communities.
This role is for 37 hours per week and the service operates 9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays.
Customer Service Representatives will handle all aspects of customer contacts via telephone and written correspondence and forms.
They will be responsible for managing their own time, attendance and punctuality and for ensuring they are familiar with the current Policies / Procedures, processing rules and navigation of the various systems deployed.
In-Person & Online Customer Service Advisor / Customer Care Representative who has previous experience in a similar Customer Support / Customer Contact environment with excellent interpersonal and communication skills, who is able to act with diplomacy and tact is required for a well-established organisation based in East London.
Please keep an eye out for our email.
APPLICATION PROCESS: Candidates will be required to complete an Application Form, which we will send out in a separate email.
Posted by Centre for Sustainable Energy • £23K/yr to £26K/yr
The Role
The main purpose of this role is to provide energy advice to householders by telephone and email.
General
The Centre for Sustainable Energy (CSE) is a Bristol-based national charity that supports people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
We do this by sharing our knowledge, practical experience and policy insights.