At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
Type: Full time, Permanent, Hybrid 3 days on site
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
Posted by Get Recruited (UK) Ltd • £28K/yr to £40K/yr
THE COMPANY
We're partnering with a well-established, highly reputable and growing business who have an exciting opportunity for an experienced Office Manager to support the smooth running of the office, operations and accounts.
Our client is a business that values their workforce, supports their employees and has a long-standing workforce.
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Customer Service Administrator to join their dedicated team on a permanent basis.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
We are searching for ambitious, enthusiastic and customer-centric individuals to join our client's Customer Success Team as a Customer Service Sales Advisor
Due to the nature of our roles, candidates must be a UK resident residing within commutable distance to Leeds.
Please note that we cannot offer visa sponsorship for overseas candidates.
This position involves being a crucial part of the customer interface, requiring the candidate to provide exceptional customer service while supporting the planning and dispatch teams.
The role demands navigating planning systems and customer relationship management systems efficiently to address client queries, resolve complaints, and maintain effective communication with over 1,800 customer sites and senior managers.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.