Alma Personnel are pleased to announce that they have been instructed by their Birmingham based client to recruit for an experienced Customer Service Co-ordinator.
This position is being offered on a temp to perm basis.
General purpose is to provide the company's clients with the best customer service and management work carried out post completion.
The Contact Centre Manager will be responsible for overseeing day-to-day operations, managing a team of customer service representatives, and implementing strategies to improve efficiency and quality of service.
We are seeking a dynamic and experienced Contact Centre Manager to join our Ashford based client on a 12 months fixed term contract.
The ideal candidate will have a proven track record of managing a contact centre, driving operational excellence, and ensuring high levels of customer satisfaction.
We are looking for a Customer Support/Contact Center Administrator who can join our client on an initially 2 month contract, starting from the 7th of May.
This role is located in Daventry.
This could become a permanent position for the right candidate.
Our client who prides themselves on creating communities and empowering lives is looking for a long-term team member within the Scheduling Operations team.
This role is responsible for planning and coordinating the working day of trade operatives to ensure all responsive works are appointed to the correct trade in the right location at the right time.
Ensuring diaries are optimised to maximum capacity with minimal travel, increasing productivity,
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Doxford.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.