Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
You will report into and support our Health and Safety and Facilities Manager and work alongside a part time receptionist covering reception/administration tasks, with the role being split 60% reception and 40% administration.
We employ over 220 staff in the UK and Overseas and are seeking a Temporary Receptionist and Administrator to start asap and cover throughout the Summer months.
We are an award-winning company and one of Europe's leading designers and manufactures within the engineering sector.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
Are you a reliable and detail-oriented individual with excellent customer service skills?
If you have a knack for greeting visitors with a smile and providing exceptional administrative support, this could be the perfect opportunity for you!
We are currently seeking a Temporary Part-time Reception to join our client's team based in White City.
Morgan McKinley is looking for an experienced Credit Controller - Credit Administrator to work for a very well established organisation based in Redhill, Surrey, initially on a temporary basis for up to 6 months.
The Credit Control support role will be working as part of their Collections - Credit Control team and is ideal for someone with proven Credit Control, Collections and Customer Services support experience with finance duties.
Credit Control duties
Ensure credit control - collection procedures are administered - chasing of debts daily.