The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
Working for a Mutual Building Society in the East Midlands, we have a new opportunity for a Telephone BDM.
This role is Hybrid working 3 days in office and 2 day from home, hours are 8.30 - 5.30 (or 5 with half hr lunch).
The purpose of the role is to build and develop effective relationships with new and existing Mortgage Intermediaries by providing accurate factual advice about their mortgage products and criteria.
If you are passionate about optimizing call center operations, implementing efficient resource planning solutions, and driving continuous improvement, then this role is perfect for you!
As an innovative and customer-centric company, we are seeking a dynamic and detail-oriented individual to join our team as a Resource Planning Co-Ordinator.
At Yopa, we believe in transforming the real estate experience for homeowners.
Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Coalville.
The role will be to provide daily support within the service department team by being an interface with the customer, handling service requests and providing timely assistance to mobile engineers ensuring that all parts and technical assistance is available when required.
To work as a team with the day to day running of the service office to ensure maximum efficiency, using the SAP system as the prime tool.
Our client has recently won a number of prestigious accounts and are now looking to recruit a Customer Success Executive to join their highly successful team.
Are you a talented individual that understands what excellent Customer Service looks like?
Would you like to work for a company that values their employees, provides personal development and significant career progression?