The Contact Centre Manager will be responsible for overseeing day-to-day operations, managing a team of customer service representatives, and implementing strategies to improve efficiency and quality of service.
We are seeking a dynamic and experienced Contact Centre Manager to join our Ashford based client on a 12 months fixed term contract.
The ideal candidate will have a proven track record of managing a contact centre, driving operational excellence, and ensuring high levels of customer satisfaction.
I am currently recruiting for a Customer Service Administrator to join my client based in Eurocentral on an ongoing contract.
While you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.
You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained.
I am currently recruiting for a Customer Service Administrator to join my client based in Eurocentral on an ongoing contract.
While you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.
You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained.
Our client is seeking a Customer Service Co-ordinator to join their business on a temporary to permanent basis on an immediate basis.
The Customer Service Coordinator role is an office-based role, working full time 9am - 5pm or 8am - 4pm Monday to Friday.
This role is key to providing customer service support to customers in coordinating waste for major contractors and helping companies achieve their sustainable goals.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.