International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Our client, who is an education provider based in Nottingham, is seeking an experienced Systems Analyst to integrate a new SaaS-based system (which will serve as a research repository) with their existing research information management system.
Full time, Monday to Friday for 3 months
This is a full-time role for an initial period of 3 months.
The Boots Cloud Centre of Excellence team (CCoE) is looking for an experienced Head of Cloud Strategy and Architecture to join our growing International IT and Advanced Analytics (IT2A) function.
Recruitment Partner: Noaman Hussain
We are looking for people who want to challenge the norm'; we want to change how we use the Cloud and help our companies who have some awesome ideas on how we help our patients and customers and the Cloud Centre of Excellence is important to help our colleagues across IT and the wider business to make the most of the Cloud.
Supported by offshore administrative resource, you will manage a master database of software agreements that will be used to optimize spend through greater insight and coordination.
Recruitment Partner: Noaman HussainContract: PermLocation: NottinghamThe Software Renewal Manager will oversee the renewal process of software license contracts across IT.
The role requires an understanding of software agreements, financial awareness, negotiation skills and excellent communication and stakeholder management.
Posted by Futures Manufacturing • £40/hr to £50/hr
Do you have a good knowledge of Microsoft Dynamics Business Central so that you could solve a good number of common Dynamics Business Central / D365 queries straight away?
Have you worked in a Technical Support Consultant role, or similar, where you've been responsible for handling incoming service queries from IT users and showing users how to use a newly installed Dynamics Business Central system?
Do you have manufacturing experience and have a layman's understanding of what sales, design, production, supply chain and finance teams do in a manufacturing company?
This isn't just about implementing new systems, it's a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our future.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
This isn't just about implementing new systems, it's a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our future.
Pharmacy operations comprises, field team, core operations and operations development.
Closing Date: 18th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: 18 Month Fixed TermRecruitment Partner: Frankie McCallister-LyasAbout the role: The Boots Pharmacy Operations team a dynamic team at the heart of Boots Pharmacy growth plans.
Our mission is to make operations simpler for stores, better for customers and more valuable for Boots.