Managing communication from customers via telephone and email with regards to any aftercare enquiries.
General
We are seeking a confident and proactive individual to join our client's Service Team, providing aftercare support to customers.
To succeed in this role, you should have excellent communication and organisational skills, as you will be coordinating with both customers and engineers daily.
We support all of our team in their own journey both professionally and on a more personal level.
Berkshire IFA is an ambitious and growing company committed to our Clients, the outcomes they are seeking, and to our team of people who will help our clients achieve these outcomes.
We support all of our team in their own journey both professionally and on a more personal level.
Berkshire IFA is an ambitious and growing company committed to our Clients, the outcomes they are seeking, and to our team of people who will help our clients achieve these outcomes.
We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.
Want to launch into 2025 with fresh energy and new opportunities Tired of the same old routine This could be the perfect opportunity to make a real impact as a Sales Assistant!
What's in it for you as a Sales Assistant
Based in Slough (yep, just a stroll from the train station), this role is calling all go-getters looking to level up in the Sales and Marketing world.