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Our client is a well-established company in the food industry based on the outskirts of Gloucester and is looking for an ambitious and enthusiastic Key Account Manager to join their sales department. As an account manager, you will play a crucial part in building and maintaining strong relationships with key clients and ensuring their needs are met. Your main duties will include: Maintain and develop existing client relationships, serving as their main point of contact and ensuring their needs are met. Understand and address client needs and requirements. Develop and implement account strategies to maximize client satisfaction. Collaborate with internal teams to ensure timely delivery of products or services. Monitor and analyze key account performance and identify opportunities. Provide excellent customer service. Act as the main point of contact between the company and key clients. Experience: Proven experience in key account management. Strong communication and interpersonal skills to effectively build and maintain client relationships. Proven track record in meeting sales targets and driving business growth. Prior knowledge of the industry and market trends is desirable. Exceptional negotiation and problem-solving abilities. Proficiency in Microsoft Office and CRM software. Package: Competitive salary. Opportunities for progression and development. Employee discounts and perks. Free parking. Location: GL14. Salary: £28,000 - £32,000 (DOE). Full-time position, Monday to Friday.
Our client is a well-established company in the food industry on the outskirts of Gloucester and are looking for a ambitious and enthusiastic Sales & Customer Service assistant to join their sales department. As a Sales & Customer sales assistant, you will play a crucial role in providing exceptional customer service, assisting with inquiries, orders and resolving any issues they may encounter.Your main duties will include: Be the first point of contact for customers Take inbound and outbound calls Handle all incoming customer queries and questions Provide the appropriate service and information to customers Refer and direct clients to the relevant department Resolve customer complaints Provide quotations and check product availability Ensure a level of customer satisfaction through excellent sales service Manage point of sale processes Follow company procedures and policies Maintain accurate documentation and ensure all sales Administration is up to date Experience- Proven working experience in Sales Admin or Customer Service Basic understanding of sales principles and customer service practices Proficiency in English Solid communication and interpersonal skills Customer service focus Basic administration skills and IT skills Excellent attention to detail Strong organisational skills Package- Competitive salary Opportunities to progress and development Employee discounts and perks Free Parking Location- GL14 Salary- £24,000 - £26,000 DOE Full Time/Monday - Friday