Pharmacy operations comprises, field team, core operations and operations development.
Closing Date: 18th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: 18 Month Fixed TermRecruitment Partner: Frankie McCallister-LyasAbout the role: The Boots Pharmacy Operations team a dynamic team at the heart of Boots Pharmacy growth plans.
Our mission is to make operations simpler for stores, better for customers and more valuable for Boots.
An exciting opportunity to work in a dynamic, fast growing beauty business No7 Beauty Company and to ensure its products and services are provided with safety and tolerance at their heart.
As a Senior Safety Manager, you will use your expertise to lead and develop a team that assesses the safety of products during Innovation and New Product Development (NPD) and throughout their lifecycle.
This is an exciting opportunity to work with major cosmetic brands throughout their lifecycle in a market leading Global Company.
Building and maintaining senior stakeholder relationships, working cross functionally, across various functions and third-party suppliers.
You'll monitor, manage, and coordinate the operational delivery of our online customer offer, being involved in everything from troubleshooting website issues and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
General
Fixed term contract: 18-24 months Closing date: Thursday 15th August 2024
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
We are a team of c18 ER Advisors working within a shared service environment.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
You will enable product launches in our EMEA & APAC markets, while ensuring post market maintenance, working with an array of stakeholders and functions, and building relationships with our global partners.
Our Global Regulatory Advisor is a key part of the Regulatory team in No7 Beauty Company, a team of global regulatory experts.
Posted by Service Care Solutions - Legal • £14.65/hr to £15/hr
Key Responsibilities
Adherence to Standards and Confidentiality: Perform finance and clerical tasks in line with established business standards and processes, ensuring confidentiality and safeguarding.
General
Please find a description of the role below.
Service Care Solutions are currently recruiting for a local authority in Nottingham for a Payments Assistant to join their team.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.